Renewal Rules

1.     On-demand resources and resources that have been converted from a monthly/yearly plan to on-demand (either completed or in progress) are not eligible for renewal.

2.     Resources in incomplete orders are not eligible for renewal. This includes resources in the process of activation, specification changing, or unsubscription.

3.     Resources that have been previously unsubscribed or released cannot be renewed.

4.     If a resource is renewed after it expires, a new service validity period will apply, which starts from the date of renewal. Fees will be calculated based on the new service validity period. For example, if a resource expires on September 30, 2023, and you renew it for one month on October 11, the new service validity period starts on October 11, and expires on November 10. Related fees will be calculated starting from October 11.