Renewals Before Expirations
For yearly/monthly subscriptions of distributed message services, if you renew a resource before expiration, you can extend the expiration time of the original resource and prevent it from being frozen after expiration or reclaimed by the system after the grace period.
To renew, please go to the Renewal Management page of the management console. For details, see the document Billing Center - Renewal Management - Manual Renewal.
Upon Expiration
For yearly/monthly subscriptions of distributed message services, if you renew a resource before expiration, you can extend the expiration time of the original resource and prevent it from being frozen after expiration or reclaimed by the system after the grace period.
Upon expiration, DMS will enter a grace period, and you cannot access or use eSurfing Cloud DMS normally, but data stored in DMS will be retained.
l If you renew your subscription within 15 days after the expiration date, the new cycle is calculated from your renewal time.
l If you do not renew your subscription within 15 days after expiration, the messages stored in DMS will be cleared.
Overdue Payments
You can check your overdue details or your bills. For details, see the document Billing Center - Bill Management - View Bills. To prevent the relevant resources from being stopped or released, remember to recharge your account in time. To prevent the account from entering the Overdue state, you must complete the overdue payments within the given time. For detailed operations, see Billing Center - Renewal Management - Online Recharge.