Summary: This topic introduces the features of Database Expert.
The following table describes the features of Database Expert.
Feature | Description |
Installment and deployment | The eSurfing Cloud Database Expert team provides the installment and deployment services, including the following items: Install the database and middleware. You need to provide the corresponding host and software packages. Create a database based on your application system. Allocate the data space based on your application system. Set the running parameters of the database. Check and configure parameters for user and access security. Configure the listener of the database. Provide comprehensive reports on the database and middleware. Improve configurations of the database and middleware as needed. |
Health inspection | The eSurfing Cloud Database Expert team conducts health inspection on databases and the related components to deeply analyze the performance of the databases and middleware, so as to timely detect existing or potential issues. Inspection reports and suggestions on improvement are generated based on the inspection results. The Database Expert team also works with you to improve your database. |
Emergency management
| The eSurfing Cloud Database Expert team provides emergency management service by sending O&M engineers to analyze fault roots, produce solutions, and finally rectify the fault. A closed loop, from recording, and analyzing, to handling and solving, is adopted for fault management. This can help you to detect the root cause and therefore prevent the same fault from happening again. |
Fine-tuning | The eSurfing Cloud Database Expert team provides you with the performance fine-tuning service to solve problems such as slow response, poor performance, and hard to maintain. These problems may occur when your system has been used for a long time, you have more data or users, or the application is changed. The team traces the system condition, analyzes your application type and user behaviors, evaluates parameter settings of the database, and checks the data distribution as well as usage of hardware and software to detect bottlenecks in system resources, configurations, architecture, database design, and SQL statements. Then, performance analysis reports and optimizing suggestions are produced. |
Database Escort | The eSurfing Cloud Database Expert team provides expert service based on your order and the confirmed terms by both parties, including the service content and duration. The expert service includes senior and lead experts. In addition to basic services such as installment and deployment, health inspection, emergency management, and performance fine-tuning, the service content also includes key business support, consultation, and technical training: Key business support: Database Expert provides advanced business support for you during key activities such as promotions or business changeover. The expert-level protection includes pre-research on your system environment and risk detection, and rapid response and handling during the support period. Technical training: Database Expert provides tailored technical training in aspects of database features, architecture design, performance fine-tuning, and management and maintenance. Advanced personnel such as database architects, application architects, DBAs, and database developers can attend the training. Consultation: Database Expert provides consultation on technical problems you may encounter when you migrate your database to the cloud, across clouds, or use a cloud database. The consultation covers database architecture planning and design, migration solutions, upgrade and expansion, migration, data backup and recovery, and disaster tolerance solutions. |