Summary: This topic introduces the terms of Database Expert.
Database Expert
Database Expert provides database services including database installment and deployment, health inspection, emergency management, performance fine-tuning, architecture planning and design, data migration consultation, and backup recovery consulting. The services are supported by experts from the eSurfing Cloud Database Expert team and can help you with all kinds of database problems, ensuring the performance of your database systems.
Installment and deployment
The eSurfing Cloud Database Expert team provides the database installment and deployment services to customers, covering the following items:
Install the database and middleware. You need to provide the corresponding host and software packages.
Create a database based on your application system.
Allocate the data space based on your application system.
Set the running parameters of the database.
Check and configure parameters for user and access security.
Configure the listener of the database.
Provide comprehensive reports on the database and middleware.
Improve configurations of the database and middleware as needed.
Health inspection
The eSurfing Cloud Database Expert team conducts health inspection on databases and the related components to deeply analyze the performance of the databases and middleware, so as to timely detect existing or potential problems. Inspection reports and optimization suggestions are produced based on the inspection results. The team also follows up later optimization progress.
Emergency management
The eSurfing Cloud Database Expert team provides the following services on customers' emergent faults: analyzing root causes, producing solutions, and finally rectifying the fault. A closed loop, from recording, and analyzing, to handling and solving, is adopted for fault management. This can help you to detect the root cause and therefore prevent the same fault from happening again.
Fine-tuning
The eSurfing Cloud Database Expert team provides you with the performance fine-tuning service to solve problems such as slow response, poor performance, and hard to maintain. These problems may occur when your system has been used for a long time, you have more data or users, or the application is changed. The team traces the system condition, analyzes your application type and user behaviors, evaluates parameter settings of the database, and checks the data distribution as well as usage of hardware and software to detect bottlenecks in system resources, configurations, architecture, database design, and SQL statements. Then, performance analysis reports and optimizing suggestions are produced.
Database Escort
The eSurfing Cloud Database Expert team provides expert service based on your order and the confirmed terms by both parties, including the service content and duration. The expert service includes senior and lead experts. In addition to basic services such as installment and deployment, health inspection, emergency management, and performance fine-tuning, the service content also includes key business support, consultation, and technical training:
Key business support: Database Expert provides advanced business support for you during key activities such as promotions or business changeover. The expert-level protection includes pre-research on your system environment and risk detection, and rapid response and handling during the support period.
Technical training: Database Expert provides tailored technical training in aspects of database features, architecture design, performance fine-tuning, and management and maintenance. Advanced personnel such as database architects, application architects, DBAs, and database developers can attend the training.
Consultation: Database Expert provides consultation on technical problems you may encounter when you migrate your database to the cloud, across clouds, or use a cloud database. The consultation covers database architecture planning and design, migration solutions, upgrade and expansion, migration, data backup and recovery, and disaster tolerance solutions.
Database administrator
A database administrator is also called a DBA and manages and maintains the database management system (DBMS). The work of DBAs includes: capacity planning, installment, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery.
Cloud migration
Cloud migration refers to the process of migrating your self-built databases used in your IT system to the cloud. The advantages of a cloud database include simple O&M, elastic expansion, better stability, and more flexible disaster recovery. You can then focus more on your business.
Database Migration
Database migration refers to the process of migrating your database across environments to meet your application requirements, such as migrating from an on-premises IDC to the cloud, or from one cloud to another