If you need to add features or specifications, you can log in to eSurfing Cloud's official website, to find your package in the billing details of the AccessOne console, and click Upgrade to submit your change request. At present, package changes only support upgrading but not downgrading packages.
How Can You Change Your Page?
How Can You Operate for Service Upgrading and Downgrading?
EdgeTrans
You can click Upgrade to enter the operation page to upgrade the package versions, domain name extensions, and security VIP services you’ve subscribed to. Currently, version downgrading is not supported.
In the upgrading, you need to make up the price difference generated, and the order take effect immediately. The specific fee is based on the amount displayed on the order center page or the actual amount made up.
EdgeAccess
You can click Upgrade to enter the operation page to upgrade the package versions, terminals, and traffic expansion you’ve subscribed to. Currently, version downgrading is not supported.
In the upgrading, you need to make up the price difference generated, and the order take effect immediately. The specific fee is based on the amount displayed on the order center page or the actual amount made up.
How Can You Purchase More Features and Specifications?
EdgeTrans
If you have only subscribed to the Package Version service and want to add the corresponding extension services, you can click Click to Purchase More to enter the subscription page, select the corresponding extension services for additional subscription. The service items that can be added include Traffic, Dynamic Request Count, Domain Name Expansion Package, DDoS Protection Times, Content Audit, Advanced Bot Management, API Security, Situational Awareness Screen, and Expert Services.
How Can You Purchase More Features and Specifications?
EdgeTrans
If you have only subscribed to the Package Version service and want to add the corresponding extension services, you can click Click to Purchase More to enter the subscription page, select the corresponding extension services for additional subscription. The service items that can be added include Traffic, Dynamic Request Count, Domain Name Expansion Package, DDoS Protection Times, Content Audit, Advanced Bot Management, API Security, Situational Awareness Screen, and Expert Services.
How Can You Change a Billing Method
At present, EdgeTrans, EdgeAccess, and EdgeWan all support billing method changes.
1.Log in to AccessOne Console.
2.In the left-side navigation pane, click Billing Details to go to product service menu.
3.Select the package version that needs to be changed. Take EdgeTrans as an example. Select the Billing Method Change button, and in the pop-up Billing Method Change dialog box, select the billing method to be changed (for example, if it is originally traffic-based billing, it can be changed to bandwidth-based billing).