Renewals Before Expirations
Manual renewal: For annual/monthly subscriptions of distributed cache services, if you renew a resource before expiration, you can extend the expiration time of the original resource and prevent it from being frozen after expiration or reclaimed by the system after the grace period. For details, please refer to Renewal Management - Manual Renewal in Billing Center.
Automatic Renewal only applies to monthly/yearly resources. For details, please refer to Renewal Management - Automatic Renewal in Billing Center.
Upon Expiration
Upon expiration, DCS will enter a grace period, and you cannot access or use eSurfing Cloud DCS Redis Version normally, but data stored in DCS will be retained.
l If you renew your subscription within 15 days after the expiration date, the new cycle is calculated from your renewal time.
l If you do not renew your subscription within 15 days after expiration, data stored in DCS will be deleted.
Reasons for Overdue Payments
In the pay-as-you-go mode, the account balance is insufficient.
Suspension due to Overdue Payments
l When the payment is past due, the DCS Redis will automatically stop.
l The storage space resources you use will continue to be charged, so the unpaid amount will increase.
l If you pay off the arrears within 15 days, the service will be activated automatically.
l When the payment is 15 days past due, it will be deemed that you have voluntarily given up the service. All the data you saved in eSurfing Cloud DCS Redis will be destroyed, and the data cannot be recovered after destruction. Therefore, please pay attention to your account balance and renew the service in time to ensure that your service is not suspended.
l If you decide to no longer use DCS Redis, delete the data you stored on it in time.
Viewing Overdue Bills
You can check your overdue details or your bills. For details, see Documentation & Billing Center - Bills - View Bills.
Recharge
To prevent the relevant resources from being stopped or released, remember to recharge your account in time. To prevent the account from entering the Overdue state, you must complete the overdue payments within the given time. For detailed operations, see Billing Center - Funds Management - Balance - Recharge.